We collect information you provide directly to us, such as when you create an account (name, email address, password), verify your WhatsApp number, configure your bots, or contact us for support. We also automatically collect certain information when you use the Service, including log data, IP addresses, browser type, and pages visited.
To power your bots, we store your WhatsApp session keys securely in our database. These keys are used exclusively to connect your bot to WhatsApp on your behalf. We do not read, log, or share the contents of messages sent or received through your bot unless required by law or to investigate a breach of our Terms of Service.
We use the information we collect to: (a) create and manage your account; (b) provide, operate, and improve the Service; (c) send you transactional messages such as OTPs; (d) process payments and manage subscriptions; (e) detect and prevent fraud and abuse; (f) comply with legal obligations; (g) communicate with you about the Service.
We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) service providers who assist us in operating the Service (e.g., database hosts, payment processors); (b) law enforcement or regulatory authorities when required by law; (c) successors in the event of a merger or acquisition. All third-party service providers are bound by confidentiality obligations.
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to keep your session keys confidential.
We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, compliance, or fraud prevention purposes.
Depending on your location, you may have the right to: (a) access the personal information we hold about you; (b) correct inaccurate data; (c) request deletion of your data; (d) withdraw consent for data processing; (e) receive a copy of your data in a portable format. To exercise these rights, contact us through our Support page.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Service.
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or by email. Continued use of the Service after changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through WhatsApp at +234 809 656 7473 or through the Support page on our website.